Transporting a bird is very safe – read for details.

Transporting a single bird to a new place always seems cruel and embarrassing, but in reality I think it’s harder for us than for the birds. Thanks to my many years of transport experience, I know for sure that all birds are doing well. So if you stop and think about it, airlines are not going to mistreat birds for fear of lawsuits and customer dissatisfaction. I stick the bird seed and feeding guide on the top of the cage and put some ice water on it so that it will melt gradually for the birds and the birds will get their food as they climb.

The average flight time is about 2-5 hours.I always inquire about any delays or stopovers and I know the exact flight times and departures so I know where the bird is and can provide you with information.

The bird arrives the same day it is shipped, usually within a few hours. In the cage I have a big, soft bed of shredded newspaper for the birds to nest in, and usually a pair of pig ears to chew on (they love them) and a toy or sock with my perfume on it – to keep the bird comfortable. Secure .

.

What about shipping in the winter –is it not too cold?

If you decide to buy a bird, I guarantee you – I have many years of experience – that it will reach you safely. Birds can be safely transported between 20 and 85 degrees, per AA regulations. All the birds fly into the plane’s cockpit where, like the passengers on board, it’s a comfortable 70 degrees and they’re the last and first on board.

Shipping is completely safe and hassle-free at this time of year, so we don’t have to worry about that.Just like someone boarding a plane to meet family and/or friends over the holidays, shipping a bird is very similar – and probably even a little easier. The only difference at this time of year is that the airlines can strictly enforce the minimum temperature everywhere (which is really good for the birds, even if the plane is still 70 degrees. I think this is mainly due to their liability and their protection

NOTICE Most carriers specializing in the transport of animals use temperature-controlled boxes, so-called electronic boxes, which allow us to ship in both winter and summer.

These types of cages are still used because they can regulate the temperature to give the birds the best journey.

What does the shipping process include?

As I’m 30 minutes from the nearest airport and like most breeders I don’t charge extra for delivery, I try to make each trip as sensible as possible by picking up several birds at the same time and sticking to specific times. So it helps me a lot if you can indicate multiple times/days that you (or someone else with ID) are available to pick up the bird. So if you are interested in having one of the birds I can reserve a bird after receiving all the money. I need the days and times you can pick up your birds at the nearest airport, as well as your home address and telephone number.

I can usually book a flight just a day in advance so they are aware of transit temperatures. Once you have booked the bird I will call and/or email you with your flight number and pick up time. All you have to do is pick up your bird at the airport, taking some identification documents with you, such as your driver’s license or insurance card, and the waybill number, which I will give you. I therefore request that you contact me as soon as possible after receiving the bird, as I am very interested in knowing more about the bird – everything went well – think – and any other questions you might have.

.

Refund Policy on Live Birds

We are not responsible to refund any sales/money of birds that may have been lost or damaged by either USPS or Delta Airline. At the time of picking your birds up from the post office or airline, We highly recommend at the time to inspect the shipping box to check if the birds are in the box, and if the box is damaged while in transport. At that point please notify the agent that is at the desk.

In order to receive a full refund from a deceased bird at the time of arrival, you MUST PROVIDE A PHOTO PICTURE OF THE BIRD. No Picture, No Refund!

 

Shipping Delays Advisory Alert

Notice from USPS, FEDEX, UPS:

 

Please be advised that we’ve received the alerts from all shipping providers regarding delayed delivery times as they have been experiencing longer than average delays due to the influx of shipping and decreased staff.

This included delayed scanning of product pick-ups, status of movement and delivery.

Please note that once an item has been received by your local delivery service (USPS) you will need to contact them directly for updates if they are not listed on the tracking page.

Please note that our team is here to help you and if you have any questions please email us directly and we will do our best to try and locate your packages. This may include contacting our carriers or requesting you reach out to your local carrier for real time updates.

 

Contact us

If you have any questions on how to return your item to us, Please contact us at our phone number or email provided on our contact page.

Return Policy for Live Birds

There is a 48hr Return Policy on all Live Birds from the day you receive the birds from the United States Post Office. You may only return birds if they are a Live, in order to receive a full Refund. The Buyer is responsible to pay for a return label. Prior to shipping birds back to US, a photo of the birds in the box is needed to assure that the birds are alive, good health, and in the the box. The bird must arrive alive to receive a full refund for the returned bird. Prior to shipping out the birds you ordered, we will do our best to select birds with matching colors for you, and if we do not have them in stock, we will notify you by email/phone to avoid any possible dispute of disliking of bird.

How do we ship bird

**All Birds Ship for $79.99.**

All Bird Orders DO NOT Qualify for the free shipping.

Thank you for letting us help in providing a new feather friend for your aviary. Just a few things to let you know about. We take great pride in the health and care of our birds, which is why we only ship out healthy birds. We check each bird before they are prepared to leave for their trip. We want them to arrive at their new homes safely, which is why we monitor the weather in both locations, as it takes 24-48 hours from leaving our office to arrive to yours. Your will be reach out for the arrival of your bird so that you can go pick it up- we find this to be less stressful for them. When he/she arrives, make sure there is plenty of water available so they can replenish after their trip. If for some reason your new feathered friend does not arrive safely, we need to know within the first 48 hours after arrival. If something does happen, we will need pictures of the sick or deceased. After 48 hours we are not responsible if anything happens to your new feathered friend since they are no longer in our care. This is why it is important to inform us of any issues as quickly as possible. Please email us at our email address or phone number with these concerns.

** Please note that certain breed colors will vary from photos**

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.